Privacy Policy
Information we collect
Upstream Media respects your privacy. This policy explains how we handle information collected through our website and when you contact us about our services.
Information we collect
When you submit an inquiry, request a quote, use website chat, or request a booking, we may collect your name, email address, phone number, company or organization, event location, and details about your service needs.
Our website is hosted by Wix. Wix and any enabled website services may collect technical information, such as browser details, IP addresses, and website activity, through cookies and similar technologies.
How we use and share information
How we use your information
We use your information to respond to inquiries, prepare estimates, coordinate equipment rentals and event services, communicate about bookings, and maintain business records.
Information sharing
We may share information with providers that support our website, communications, payment processing, or event services when needed to fulfill your request. We may also disclose information when required by law.
Cookies and third-party services
Our website may use cookies for essential functions and, where enabled, analytics or other features. You can manage cookies through your browser and any cookie controls available on our website.
Third-party websites and services have their own privacy policies.
Your choices and contact information
Retention and your choices
We retain information as needed to provide services, maintain business records, and meet applicable obligations.
You may contact us to request access to, correction of, or deletion of your information. Some records may need to be retained for legal or business purposes.
Contact
Derek Tapscott — Upstream Media
upstreammediais@gmail.com
(540) 295-9987
We may update this policy as our services or website practices change. The effective date will be shown when this policy is published.